Shipping & Return Policy
Knotzland shipping is ALWAYS free and in the mail once customer payment is processed (within 2 business days). Holiday season (Oct31- Dec 20th) can affect this time frame. Please note that shipping dates, delivery dates, and time frames for processing returns and refunds are estimates only and not guaranteed.
For custom inquiries, especially larger quantities; please allow 4-7 weeks for sourcing, sewing and fulfillment - We're #Slowfashion
Although we strive for perfection, please keep in mind that each item is unique and hand-made. There may be minor imperfections that are attributed to their distinct character. Be assured that you will be receiving the exact one shown in the photo unless otherwise stated. If you don't like it, send it back - we will be happy to exchange or refund you in full!
We want you to comfortably wear our ties forever and ever. Therefore, your unique Knotzland neckband is covered for life. Just let us know and we will gladly ship you a new neckband free of charge and best of all shipping is on us!
Every purchase shipped will also be covered by insurance purchased at the USPS to cover any in route discrepancies. Knotzland will provide refund.